Risks and privacy tasks were not easily accounted for
Privacy questions caused roadblocks on projects
DataGuard’s platform allows the team to operationalise privacy
Privacy recommendations and DPIA help the team to implement compliance
Projects go ahead smoothly with privacy handled competently
One of the fastest-growing start-ups in Germany
Avi Medical is a GP practice with an ambitious mission: combining top class medical treatment and technology to provide the best possible care. After successfully securing Series A funding in 2021, the team’s eyes are now set on further digitising their business and expanding rapidly, beginning with opening practices in new locations around Germany. Being a high-growth company means spinning lots of plates, but privacy is something Avi Medical has always known to be important to focus on from the start. “In the healthcare industry, you handle a lot of sensitive data. For us, protecting our patient’s data is of upmost importance. It’s an essential part of how we build trust,” explains Dr. Christoph Baumeister, Avi Medical’s Founder & CPO.
Getting privacy right from the get-go
Thanks to their privacy audit, the team also have a complete set of data privacy documentation in place and are working through their list of privacy to-dos. “The outcome of the audit has given us absolute peace of mind: we now have a complete set of compliance documentation that is always up-to-date and ready for use. The team at DataGuard also checks in with us on our privacy to-dos and offer their support. This approach has totally operationalised our privacy,” says Dr. Baumeister.
With so much high-risk data being processed, from health scores to medical records, Avi Medical and DataGuard must account for every single detail. “MedTech is a heavily regulated industry, which makes working with a business like Avi Medical very dynamic and engaging. Such projects require a precise approach since special categories of a patient’s personal data is involved,” explains Wojciech Kleta, one of DataGuard’s in-house experts. “Our projects range from short to long term: from answering daily privacy queries and ad-hoc requests, all the way to helping the team ensure that their ambitious digitalisation plans are fully compliant.”
Compliance doesn’t have an “off” switch
“The support from DataGuard has been fantastic. It’s easy to collaborate on projects - we are in touch with their experts on a weekly basis! Complex privacy questions come up regularly in our line of work, so it’s great to have someone to turn to. Most importantly, we can meet our project deadlines without any delays caused by compliance topics,” says Dr. Baumeister.
Looking ahead: ready for any new challenges
DataGuard is working with Avi Medical’s team to support with their digitisation plans. A key aspect of this is checking various Data Processing Agreements (DPAs). This ensures that patient data will be protected by any other companies Avi Medical works with. Another key project has been performing a data privacy impact assessment (DPIA). This document was essential to understand the status quo and whether there were any existing risks that needed to be addressed.
All in all, Dr. Baumeister feels that the team has found the right partner to support Avi Medical for any compliance topics as they expand: “With our digital approach combining online appointments with a healthcare app, we needed a partner that really understands our technical needs. With DataGuard, we have found a partner that speaks our language and helps us with pragmatic advice regarding everything data privacy and information security.”
Facts about Avi Medical
Founded in 2020, Avi Medical is the modern medical practice you've always been looking for. Alongside state-of-the-art practices, Avi Medical develop their own practice software, appointment booking system and patient app which helps patients manage their health at the touch of a button. This approach means less paperwork, more clarity and an eye-to-eye relationship between doctor and patient – thanks to automatic appointment reminders, digital anamneses and a direct line to chat with doctors. With this innovative vision, Avi Medical have recently received a Series A funding round of €28.5 million led by Heal Capital and Addition.
Munich (HQ), Berlin (only for medical practices, from 2022)
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