Over recent years, artificial intelligence (AI) quickly became a part of the world around us. One of the most popular forms of AI now is OpenAI’s ChatGPT—largely considered the most advanced chatbot in the world.
With such an advancement in technology, it’s no surprise that ChatGPT has raised several privacy and compliance concerns.
In this article, we’ll talk about important privacy concerns related to AI, specifically around ChatGPT. We will explore the challenges it presents to companies and provide actionable tips to avoid non-compliance risks when utilising AI.
The facts in a nutshell
- Companies use AI software like ChatGPT for several reasons, such as to enhance marketing efforts, create better content quickly, and solve business problems.
- Large organisations like Samsung and Amazon have used ChatGPT for these purposes but have faced privacy incidents due to human error and incorrect use of the software.
- ChatGPT poses many compliance issues related to data collection and retention, transparency and accountability, and data security.
- Companies are expected to take compliance measures when using AI software. If not, you may risk monetary penalties, loss of brand reputation and legal action.
- There are steps you can take to avoid compliance problems with ChatGPT. They include training employees, monitoring for potential bias and ethical concerns, and adopting data protection regulations.
Now it’s time to look at these points in detail. Let's start with the global standpoint on ChatGPT.