Over 2000 happy customers

Dr. Benedikt Quarch, Co-Founder & Managing Director, RightNow

People really care about data privacy. And if customers care about it, then businesses need to care about it, too. With the help of DataGuard, we make sure that we follow the highest security standards for protecting our customer’s data.

RightNow is a consumer claims purchasing company founded in 2017 by Dr. Benedikt Quarch, Phillip Eischet and Dr. Torben Antretter. Based in Dusseldorf and Berlin, RightNow buys claims from consumers who cannot or do not wish to enforce them alone. To date, the legal tech company has helped more than 450k customers claim millions of refunds against airlines, insurance companies, fitness studios and more. They also support customers in claims against large corporations for data privacy violations. With RightNow, customers can sell their problem and claim back the money they are entitled to with ease.

According to Article 82 of the GDPR, any person who has suffered material or non-material damage because of a privacy infringement has the right to receive compensation. RightNow have tapped into this emerging market to support consumers with claims against large corporations such as Facebook. Another example is Mastercard, whose 2019 data breach affected over 90,000 people. By actively helping those affected, RightNow has leveraged the GDPR to help support their customers to exercise their rights.

"The GDPR is very important in the tech industry, which is why we have partnered with DataGuard – to ensure that we comply fully with every regulation. Our dedicated point of contact at DataGuard is always there to support us with requests – no matter how last minute. Having a privacy expert at hand is also helpful to have as a sparring partner to discuss privacy topics. We collaborate well with our DataGuard expert. Communication is very good. We frequently discuss new ideas and in which direction we should look to next. It helps us to think ahead."