Over 2000 happy customers

We help businesses to thrive and stay resilient in the face of changing compliance regulations.

With our digital approach combining online appointments with a healthcare app, we needed a partner that really understands our technical needs. With DataGuard, we have found a partner that speaks our language and helps us with pragmatic advice regarding everything data privacy and information security.

As a result of flexibility for recording permissions introduced by DataGuard, UNICEF UK have seen a significant increase in the number of supporters giving consent to marketing depending on channel.

DataGuard has not only supported us in implementing the GDPR throughout our organisation, but is also available to us every day as an external data protection officer. Through our collaboration, we feel that we are fully supported and in very good hands with regard to the requirements of data protection.

Featured Success Story

A SUCCESS STORY: RIGHTNOW & GDPR

Dr. Benedikt Quarch, Co-Founder & Managing Director, RightNow

People really care about data privacy. And if customers care about it, then businesses need to care about it, too. With the help of DataGuard, we make sure that we follow the highest security standards for protecting our customer’s data.

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WHO IS RIGHTNOW?

RightNow is a consumer claims purchasing company founded in 2017 by Dr. Benedikt Quarch, Phillip Eischet and Dr. Torben Antretter. Based in Dusseldorf and Berlin, RightNow buys claims from consumers who cannot or do not wish to enforce them alone. To date, the legal tech company has helped more than 450k customers claim millions of refunds against airlines, insurance companies, fitness studios and more. They also support customers in claims against large corporations for data privacy violations. With RightNow, customers can sell their problem and claim back the money they are entitled to with ease.

How has GDPR CHANGED THEIR business?

According to Article 82 of the GDPR, any person who has suffered material or non-material damage because of a privacy infringement has the right to receive compensation. RightNow have tapped into this emerging market to support consumers with claims against large corporations such as Facebook. Another example is Mastercard, whose 2019 data breach affected over 90,000 people. By actively helping those affected, RightNow has leveraged the GDPR to help support their customers to exercise their rights.

HOW does DataGuard help?

"The GDPR is very important in the tech industry, which is why we have partnered with DataGuard – to ensure that we comply fully with every regulation. Our dedicated point of contact at DataGuard is always there to support us with requests – no matter how last minute. Having a privacy expert at hand is also helpful to have as a sparring partner to discuss privacy topics. We collaborate well with our DataGuard expert. Communication is very good. We frequently discuss new ideas and in which direction we should look to next. It helps us to think ahead."

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“Caring about data privacy is just common courtesy. It shows that you care just as much about your customers themselves as you do about them spending money with your company. If we only cared about taking people’s data, we wouldn’t be seen as a viable, long-term business.”

“With our digital approach combining online appointments with a healthcare app, we needed a partner that really understands our technical needs. With DataGuard, we have found a partner that speaks our language and helps us with pragmatic advice regarding everything data privacy and information security.”

“Trying to find the right solution was a complete minefield. There was no understanding or empathy. We are dealing with sensitive data and needed extra help. Nobody took the time to really understand what we needed to do – except DataGuard.”

Infographic: Reducing opt-out rates and centralising consent collection

"The requirements with regard to data privacy and information security recently increased massively with our automotive customers, similarly to our industrial customers from other industries."

"With DataGuard, there’s a certain amount of hours included in our package. It covers the amount of questions that I have and gives me peace of mind that I won’t get a huge invoice at the end of the year, because that’s what happens when you send a lawyer a message, they start working until you say stop."

“DataGuard allows us to automate responses which saves time and money. And if we ever have a question, they have a team of experts standing by to help. It is like having a pain reliever."