Book a meeting with our sales team to discuss your needs. They will work closely with you to understand your requirements and recommend a package (Light, Essential or Professional) that aligns with your business goals.

Our pricing structure includes a one-time fee for the gap analysis and a recurring monthly fee. The monthly fee includes access to our platform and training courses as well as ongoing support from our experts and customer success managers. The price depends on the size and complexity of your business as well as your exact requirements.

We always keep you fully informed about the costs associated with our services. With many competitors you incur hidden costs for data breach support, incident reporting, data protection impact assessments, expert support, awareness trainings, cancellation charges, and more. At DataGuard, we believe in maintaining full transparency with you. Our pricing model is designed to be comprehensive and transparent about all possible costs - including those for a named DPO or a CISO.

You can choose to pay via bank transfer or direct debit. You are free to choose the method that works best for you.

We recommend choosing the package most suitable for your needs based on your business model, size, locations, compliance requirements and complexity. Starting off with the lowest pricing package means you miss out on capabilities and services which might be vital for your business. Our sales team will give you a comprehensive demo so you can get a full understanding of our solution and offers.

Our team is dedicated to understanding your unique requirements. We will work closely with you to tailor a package that aligns with your goals. You will have access to all the platform capabilities, check-ins and consulting hours you have signed up for within your pricing package. However, if your business requirements change and you wish to downgrade, you can do so at the time of contract renewal.

Our standard contract length is 24 months. You can upgrade anytime, but be aware that this might conflict with your ongoing project plan and could lead to duplicate work. For these reasons, we usually advise against upgrading. If your business requirements change and you wish to downgrade, you can do so at the time of contract renewal. Please note that we charge a downgrade fee and give a discount on upgrades.

While we offer standard pricing plans, we understand that every business is unique. You can get pricing quotes by answering quick questions about your business model, number of locations and employees, and desired certification. For further questions please feel free to get in touch with us and our sales team will reach out to discuss your specific needs and offer personalised pricing options.

The gap analysis consists of questionnaires that provide us a detailed overview of your existing information security practices. Your answers help us to identify risks, missing policies and documentation gaps. We then use the findings to outline your project plan. As the gap analysis is only done once at the beginning of your journey, we bill it separately.

ISO 27001 certification generally takes anywhere between 3 and 12 months. In some cases it can also take longer depending on various business factors like size, available resources and complexity. We help you to establish your ISMS, manage your risks, record your information assets and conduct an internal audit to get you certified. However, it’s a common misconception that the journey ends with your successful certification. Mandatory surveillance audits are conducted every year and a complete re-audit is necessary every 3 years. To pass these audits, you need to continuously improve your ISMS, implement corrective actions post-audit and manage all evolving risks. At DataGuard, we want to make sure that you not only get certified, but stay certified to reap maximum benefits from your information security investment. That’s why our contracts are designed to offer ongoing support through your complete ISO 27001 journey.

The platform is where you complete most of your tasks and deliverables for certification. You use it to manage risks, build your ISMS, create an information asset inventory, conduct the internal audit, and receive management reviews. While the platform helps you to work smarter, our qualified experts guide and advise you every step of the way. We believe this combined approach is the best way for businesses to navigate the complexity of InfoSec.

It is not mandatory to have a designated CISO in your company. However, accelerated business growth often leads to existing resources being spread too thinly across critical information security areas such as risk governance, policy management, security officer trainings, employee trainings, and more. So, if you don't have a designated CISO and would like to outsource, we will happily take over the role. We will provide you with more extensive advice and support on topics such as managing incidents, answering security questionnaires, responding to requests from regulatory bodies, and maintaining your ISMS. The external CISO is available on the Essential and Professional packages.

In our experience, setting up your ISMS usually takes between 1 and 3 months. That timeframe can vary depending on the complexity of your organisation and your existing processes. Our team will work with you to provide a realistic timeline based on your specific circumstances.

Some of our customers have achieved certification in as little as 3 months. For others, it took 6 to 12 months. What impacts the time to certification are factors such as your current state of compliance, business size & complexity, the specific certification you are pursuing and availability of the certifying body. When you start with us, our experts will guide you through the process and provide an estimated timeframe.

You can get a pricing quote by answering quick questions about your business model, number of locations and employees, and desired certification. However, the exact number of consulting hours depends on the scope of your project, your organisation's requirements, and the level of support you desire. Please feel free to get in touch with us and our sales team will reach out to discuss your specific needs and offer personalised pricing options.